How can we help you? Please select a topic.
Select the affected product.
Wählen Sie die passende Kategorie aus.
Es tut uns leid, dass Sie nicht zufrieden sind. Ihre Rückmeldung hilft uns, besser zu werden. Wo können wir uns verbessern?
You can find this number on the side of the box, on the back of the watch, or after registration in the app under "General Settings".
How long does the battery last with recommended default settings?
Example: Samsung Galaxy S23 / Android 13 or iPhone 14 / iOS 14
If you are already an Anio customer and/or purchased the product from us.
Please state the date of purchase and where the watch was purchased.
In case of issues: Please attach photos of the front and back of the watch, as well as a side view of the charging cable showing the contacts clearly – to help identify potential issues that may not be obvious at first glance.
I agree that my data collected via the Anio app and watch (e.g., location, usage behavior, battery data) may be stored and processed for technical analysis and support purposes. This consent is voluntary and can be revoked at any time. For more information, please see our Privacy Policy.