If you tap on FORGOT PASSWORD in the app, you need to follow these steps to log in again:
Enter the registration code of your watch and your email address here, then tap REQUEST NEW PASSWORD.
Here you can find out where to locate the registration code on each product:
You will then receive an email where you can confirm that you want to change your password. For security reasons, this link is valid for four hours.
By tapping CHANGE PASSWORD, the RESET PASSWORD window will open, where you can enter your new password and tap SUBMIT.
Your new password must be 9 characters long: number, uppercase letter, lowercase letter, special character)
You will then receive confirmation that your new password has been successfully set.
You can now close the page and log in again.