If your Anio independently calls numbers, initiates SOS calls, or otherwise behaves erratically, this could indicate water damage.
In such cases, please follow these steps:
Contact Support:
Send a request to support - or contact the store where you purchased the watch directly - and include the receipt, the REG code, and your description of the problem.
Wait for a response:
After submitting your request, you should receive a reply from support within 1-3 days.
Provide additional information if necessary:
If support requires further information or proof to confirm the water damage, please provide it.
Under the warranty, support will then take care of your smartwatch and assist you with repair or replacement.